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We are an independent policy think tank, intent on changing the health-care debate, health-care practice and the health-care experience in Ontario.
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Meeting of the Minds 2010 - Rethinking Health Services with Patients Top of MindRead the meeting agenda and participant list. Playback Video Clip - Susan Vanderbent What does a patient-centred health-care system mean to you? What's the first thing we need to do to improve patient experience in Ontario? Give us your best idea in two minutes.
Presentations/Remarks
Background reading materials The Human Factor:
How transforming healthcare to involve
the public can save money and save lives Patient-Centered Care: An Introduction to What It Is and How to Achieve It Making Patient Centered
Care Real:
The Road to Implementation Designing Positive, Memorable Experiences
... in Healthcare Missed Connections:
The Healthcare Experience for Patients, Families, and Staff |
    
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