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Having Their Say & Choosing Their Way: Project Commentary

October 01, 2009

This commentary is a companion to the detailed reports documenting the quality improvement project, Having Their Say & Choosing Their Way, which explored ways to support seamless care for elderly patients, and help their caregivers, as patients move from hospital to home or long-term care. The commentary focuses on what The Change Foundation learned from the initiative and what has changed on the ground because of the work of the project partners. The project demonstrated that effective changes often do not require large amounts of new resources but do often require new ways of thinking. Having Their Say & Choosing Their Way was funded by The Change Foundation in partnership with the Ontario Association of Community Care Access Centres (OACCAC), and was conducted in the South East CCAC and Quinte Health Care’s Trenton Memorial Hospital in 2008 and in Toronto Central CCAC and Toronto Western Hospital in 2009.

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Citation information: The Change Foundation. Having Their Say and Choosing Their Way: Helping Patients and Caregivers Move From Hospital to 'Home.' A Quality Improvement Project on Patient Transitions. [Commentary]. October 2009. Toronto: The Change Foundation.


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