Loud and Clear reflects what the Foundation heard late in 2011 during province-wide consultations with seniors with chronic conditions, and their informal caregivers.
The report captures their voices, views, and experiences navigating healthcare transitions and offers new data and unique insights into the big and little things that would improve their health, quality of life — and the quality and sustainability of our system.
The messages: connect, communicate, include. Connect all parts of healthcare, especially primary care. Communicate early, often, and across the board: provider to patient/family, provider to provider; place to place. Include patients and family in decisions that affect their lives. Don’t let people facing barriers fall behind.
Read the report
(PDF – 62 pages – 5.3 MB)