Library Items External resource


Safety at Home: A Pan-Canadian Home Care Study

June 26, 2013

The Safety at Home: A Pan-Canadian Home Care Study (June 2013) outlines the size and scope of home care health injuries/challenges and offers policy solutions to make home care safer.

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Experience Based Co-Design online Toolkit

July 5, 2012

This online Experience Based Co-Design Toolkit was designed to bring to life this groundbreaking British program committed to finding simple solutions to improve patient experience.

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Health and Social Care Bill: Briefing

June 1, 2011

A paper from The King’s Fund says proposed UK reforms pose risks but, if implemented well, have potential to improve patients’ experience and enhance healthcare performance.

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Achieving an Exceptional Patient and Family Experience

June 1, 2011

This IHI paper is on the patient-family experience of in-hospital care in the US. It outlines the results of an in-depth review of the research, examination of exemplar organizations, and interviews with field experts.

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Older Home-Care Clients With Heart Failure in Ontario

March 1, 2011

A paper from the journal Chronic Diseases in Canada profiles frail elderly with heart failure and the services they use at home. Based on research funded by The Change Foundation.

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