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Health System Navigators

Report: Health System Navigators: Band-Aid or Cure?

September 27, 2013

Health System Navigators: Band-Aid or Cure? A Primer with Reflections from The Change Foundation’s PANORAMA Panel outlines the history of health system navigation and considers its potential value in Ontario.

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Journey Into the World of Patient Experience

The Change Foundation’s Journey Into the World of Patient Experience

September 27, 2013

The Change Foundation’s Journey Into the World of Patient Experience: Lessons Learned and Projects Underway outlines our strategic story, culminating in the launch of PATH and PANORAMA.

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Winning Conditions to Improve Patient Care

November 30, 2011

In its second integration report, Winning Conditions to Improve Patient care, The Foundation offers its best advice on how Ontario can move closer to an integrated health system and improve patient experience.

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Integration of Care: Perspectives of Home and Community Providers

June 21, 2011

Detailed analysis of the survey responses from all types of home and community care providers, used to develop our 2011 report, Integration of Care: Perspectives of Home and Community Providers.

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Getting in Gear – What Drives Exceptional Patient and Family Experience?

June 21, 2011

Barbara Balik’s key presentation on patient experience as a driver for success in delivering quality healthcare.

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The Change Foundation     Toronto, ON     Public inquiries: asunnak@changefoundation.com