Art Frohwerk of Seattle-based Clearpath LLC describes an innovative team-based framework for patient-centred care to transform and deliver “new value” in a growing number of US healthcare settings.

Despite all the capability and dedication in healthcare, missing connections are too common, they can be devastating, but there’s a better way. Background reading for Meeting of the Minds 2010.

Experience Design is “the best methodology” for refocusing healthcare on patient healing, writes Art Frohwerk in this paper related to his talk at our 2010 Meeting of the Minds exchange.