October 6, 2008
Despite all the capability and dedication in healthcare, missing connections are too common, they can be devastating, but there’s a better way. Background reading for Meeting of the Minds 2010.
May 6, 2008
Experience Design is “the best methodology” for refocusing healthcare on patient healing, writes Art Frohwerk in this paper related to his talk at our 2010 Meeting of the Minds exchange.