Health Strategy Innovation Cell

A guide to current practice and future promise in using social media to benefit patients. Part 1 scans the new world of social media in healthcare and examines key issues in the current landscape.

A guide to current practice and future promise in using social media to benefit patients. Part 2 offers practical learning from fieldwork with two Ontario healthcare organizations.

An interactive version of our guide to using social media to benefit patients. Web-based features include the Chat Lab with links to trusted sources and real-time updates of trending issues.

A side-by-side summary of key opportunities and challenges for organizations looking to use online patient dialogue to drive healthcare improvement.