REQUEST FOR PROPOSAL

September 8, 2017

State of Caregivers in Ontario Research and Engagement Opportunity

The Change Foundation is looking for a research and engagement firm with communications capabilities (or a partnership between a research and engagement firm and a communications agency) to partner with us and our other partner, the Patient Advisors Network (PAN), to explore new avenues of ongoing engagement and research activities, and to offer meaningful insights and learnings for the health care sector.

The Vendor will have overall responsibility for the polling research with a cohort of at least 800 Ontario caregivers who will be surveyed regularly (i.e. frequency to be determined with input from the vendor) over the course of at least the next three years in such a way that the Ontario caregiver experience can be reviewed and assessed over this time.

Both the polling research and insights from our standing panel will be the basis for a showcase product on the evolving state and progress of caregiving in Ontario. The Vendor will partner with the Foundation to develop the product, and will be responsible for a detailed launch and communications plan to maximize the uptake of the findings by all of our key audiences.

In addition to the caregiver engagement work, the showcase product will be informed by a parallel process to measure and review the provider experience in engaging caregivers during the same time period. The Foundation will look to the Vendor to help us develop a formal plan for this engagement. Responsibility for implementation will be determined once the plan is developed.

In order to ensure that the research and engagement work is focused on caregiver experiences that are relevant and important to the caregiver, the Foundation has partnered with the Patient Advisors Network (PAN) to co-design the survey, inform and co-design the engagement opportunities with caregivers, and to support the initial recruitment.

 Timeline

ActivityDate
RFP IssuedSeptember 8
Deadline for Submitting QuestionsSeptember 14 (4 pm)
Deadline for Answering QuestionsSeptember 19 (4 pm)
Proposals submitted to TCFSeptember 27 (noon)
Evaluation ProcessOctober 11
Proposal DecisionOctober 12
Project KickoffOctober 19
Co-designNovember-December
RecruitmentNovember-January

 

Click to download full RFP document

Click to download RFP Q&A document 

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