Rules of Engagement: Lessons from the PANORAMA ProjectDownload Rules of Engagement: Lessons from PANORAMA
The PANORAMA Project was a ground-breaking patient engagement project, as well as an incredible learning opportunity for The Change Foundation. Over the course of two years, 31 panelists from across Ontario met to share their lived experiences and insights as patients and family caregivers on a range of issues related to improving people’s healthcare experience.
As a result, the Panel had a tremendous impact on the work of the Foundation, and more importantly, helped to inspire, educate, and galvanize an impressive group of patient and caregiver citizens.
However, PANORAMA also left its mark on The Change Foundation in other ways. Namely, the essential points to consider when starting or running a patient engagement initiative.
Rules of Engagement: Lessons from PANORAMA serves as an excellent resource for health providers and professionals, outlining key moments in the engagement process that require extra thought and preparation. These recommendations can help ensure that patient engagement initiatives deliver results for organizations, and also make participants feel valued and respected in the process.
Report and Related Products
- Rules of Engagement: Lessons from PANORAMA (PDF)
- Top PANORAMA Lessons Handout (PDF)
- Appendix A: Methods and Practices in Effective Patient and Caregiver Engagement (PDF)
- Appendix B: Ground Rules for Dialogue Framework (PDF)
- PANORAMA Panelist Interviews (YouTube)
- PANORAMA Health Leader Interviews (YouTube)
The Change Foundation gratefully acknowledges the dedicated and substantial work of the PANORAMA Panel.
|Andrew Adams, Avonmore||Susanne Kunkel, Hanover|
|Mary June Aitken, Dryden||Kaljo Laar, Niagara-on-the-Lake|
|Susan Armstrong, Thornbury||Donna Lalonde, Markstay|
|Judy Berger, Toronto||Villarva Linga, Toronto|
|Gerald Campbell, Toronto||Gail Long, Cambridge|
|Crystal Chin, Richmond Hill||Sweeta Malhotra, Mississauga|
|Miguel Costa, Kingston||Pierino Manti, Ajax|
|Peter Creditor, Waterloo||Douglas McRonney, Toronto|
|Janice Anne Dawson, Sault Ste. Marie||Patricia Morfee, St. Thomas|
|Allan Deschene, North Bay||Patricia Norris, Caistorville|
|Jim Donnelly, Oakville||Rosemary Sylman, Thornhill|
|Catherine Emes, Fort Frances||Mary Tobin, Kingston|
|Carol Forde, Barrie||Dzintars Tomsons, Almonte|
|Pradip Ghandhi, Toronto||Kathleen Toppi, Leamington|
|Michael Hitchins, Peterborough||Andrea Tyler, Toronto|
|Maciej Karpinski, Ottawa|
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