Rules of Engagement: Lessons from PANORAMA

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The PANORAMA Panel was a ground-breaking patient engagement project, as well as an incredible learning opportunity for The Change Foundation. Over the course of two years, 31 panelists from across Ontario met to share their lived experiences and insights as patients and family caregivers on a range of issues related to improving people’s healthcare experience.

As a result, the Panel had a tremendous impact on the work of the Foundation, and more importantly, helped to inspire, educate, and galvanize an impressive group of patient and caregiver citizens.

However, PANORAMA also left its mark on The Change Foundation in other ways. Namely, the essential points to consider when starting or running a patient engagement initiative.

Rules of Engagement: Lessons from PANORAMA serves as an excellent resource for health providers and professionals, outlining key moments in the engagement process that require extra thought and preparation. These recommendations can help ensure that patient engagement initiatives deliver results for organizations, and also make participants feel valued and respected in the process.

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PANORAMA Panelists

The Change Foundation gratefully acknowledges the dedicated and substantial work of the PANORAMA Panel.

Andrew Adams, Avonmore Susanne Kunkel, Hanover
Mary June Aitken, Dryden Kaljo Laar, Niagara-on-the-Lake
Susan Armstrong, Thornbury Donna Lalonde, Markstay
Judy Berger, Toronto Villarva Linga, Toronto
Gerald Campbell, Toronto Gail Long, Cambridge
Crystal Chin, Richmond Hill Sweeta Malhotra, Mississauga
Miguel Costa, Kingston Pierino Manti, Ajax
Peter Creditor, Waterloo Douglas McRonney, Toronto
Janice Anne Dawson, Sault Ste. Marie Patricia Morfee, St. Thomas
Allan Deschene, North Bay Patricia Norris, Caistorville
Jim Donnelly, Oakville Rosemary Sylman, Thornhill
Catherine Emes, Fort Frances Mary Tobin, Kingston
Carol Forde, Barrie Dzintars Tomsons, Almonte
Pradip Ghandhi, Toronto Kathleen Toppi, Leamington
Michael Hitchins, Peterborough Andrea Tyler, Toronto
Maciej Karpinski, Ottawa

For more information, please contact:

Jeff Junke, Communications Associate, at 416-205-1325 or

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