The health and healthcare policy issues described below are The Change Foundation’s domain, reflecting our mission to support an integrated healthcare system in Ontario and better experiences for the people using it.
We’ve categorized the interconnected issues under broad headings so you can easily find what you want. And so you don’t miss anything from our array of multi-media materials, each resource shows related items. The resources are from inside and outside the Foundation, ranging from reports, guides, literature reviews and case studies, to blogs and commentaries, chart packs and videos.
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Resources (from the Foundation, international and Canadian experts, and patients/caregivers) about the attributes of a patient-centred system that translate into good healthcare experiences. The Foundation sees the following elements as essential to positive patient/caregiver experiences: clear, consistent information; coordinated, connected, comprehensive care; shared engagement in care; respectful, empathetic, considerate care that is also timely and convenient.
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What changes (to structure, governance, culture, funding, policy, performance management, IT, leadership) are required to achieve a high-performing integrated healthcare system in Ontario? What’s the evidence and experience? You will find content and comment on regionalized healthcare in Canada, Ontario’s LHINs, international case studies, primary care’s role in integrated health systems, and more.
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This content centres on what’s being said, done, and learned internationally, nationally and provincially to enhance safe and effective care that provides a good experience and the best possible outcomes for patients and value for money. The Foundation is currently focused on health services redesign, patient-provider co-design, and experience-based design, especially around cross-sector transitions.
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We need stronger home and community care, better resourced, supported and integrated with other parts of the healthcare system. That’s key to improving experiences for patients and family/friend caregivers (especially seniors with chronic health conditions). It’s also key to better health outcomes and system sustainability. The content speaks to these needs and efforts underway to meet them.
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The Foundation has an abiding interest in how community engagement is used globally and by Ontario’s LHINs to strengthen health system planning, policy and decision-making, and to improve healthcare services. What can we learn from the experience and insights of patients and caregivers? Can social media help healthcare organizations effectively engage them in service redesign? Listen to stories and advice and review our best practice resources.
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