Crystal Chin of York Region is a leader and innovator in the field of patient engagement in Ontario.
Diagnosed with a neuromotor condition at eight months old, Crystal never allowed chronic disease to slow her down, instead deciding to use her lifelong curiosity and passion for helping others to be a voice for many in the health care system. Only in her mid-20s, she has already made significant contributions to improving health care delivery through her work at such organizations as Holland Bloorview Kids Rehabilitation Hospital, Health Quality Ontario, The Change Foundation and Patient’s Canada.
Crystal’s efforts to ensure that the patient voice is heard have been a catalyst for quality improvement in all sectors of Ontario’s health system. Her contributions include:
- Being a Public Relations Representative, Co-Chair of the Youth Advisory Council, member of the Patient Family Advisory Council, and a Foundation Ambassador at Holland Bloorview Kids Rehabilitation Hospital;
- Assisting in the hiring process of every senior official hired over the past year at Health Quality Ontario, participating in the organization’s patient engagement conference as a panelist and speaker, and helping with a new initiative to recruit a patient to sit on the Board;
- Contributing greatly to PANORAMA, a patient advisory group at The Change Foundation; and
- Sitting on Patients Canada’s Board of Directors as a member of the Communications Committee.
Through her experiences at the above mentioned health care organizations, Crystal has helped a vast network of patients, caregivers and their families by delivering the message that their voice must be heard for substantive improvements in care to be made. She is a true inspiration to everyone who meets her.