Reports

A Profile of Family Caregivers in Ontario

Over the last decade, health care in Ontario has increasingly become more community- and home-based. However, even though options exist for individuals to manage their own care at home, a family member or friend is also likely acting as caregiver throughout the health care journey. A Profile of Family Caregivers in Ontario, an in-depth review More >

Shedding New Light: One Caregiver’s journey

In March 2015, The Change Foundation formally released Out of the Shadows and Into the Circle, its 2015-2020 strategic plan focused on improving the experiences of family caregivers in the Ontario health care system and their interactions with health providers. The first year of the strategic plan outlined a comprehensive period of research into the More >

Charting a New PATH

Partners Advancing Transitions in Healthcare (PATH) was a truly groundbreaking initiative for The Change Foundation (TCF) and for the health care community in Ontario. PATH was one of two showcase engagement projects that formed the basis of TCF’s work and learnings between 2010 and 2015, based on our Hearing the Stories. Changing the Story. strategic More >

Rules of Engagement: Lessons from the PANORAMA Project

The PANORAMA Project was a ground-breaking patient engagement project, as well as an incredible learning opportunity for The Change Foundation. Over the course of two years, 31 panelists from across Ontario met to share their lived experiences and insights as patients and family caregivers on a range of issues related to improving people’s healthcare experience. More >

Patient/Family Advisory Councils in Ontario Hospitals – At Work, In Play

“We’re making a culture change here, of trying to engage our patients more in decision making and moving away from advising” (Patient/Family Advisory Councils staff interview). This report investigates the evolving function and best practices of Ontario’s hospital-based Patient/Family Advisory Councils (PFACs): one mechanism some hospitals are using – among other approaches – to advance More >

2015-2020 Strategic Plan

The Change Foundation releases new 5-year strategic plan focused on unrecognized “glue” of our system: family caregivers. “Our health care system is dependent on unpaid caregivers. And the reality is that these caregivers are often not recognized or respected for the role they play. At best, there is an inconsistent approach to family caregivers. In many cases, More >

Their Experience. Our Story. Highlights from Our 2010-2015 Strategic Plan

This 23 page report highlights key achievements arising from our 2010-15 strategic plan, Hearing the Stories, Changing the Story. As a think thank that does, we took action to contribute to the knowledge in the area of patient engagement and respond to the evolving discussion in health care. We invested in two showcase projects – More >

Creating The Space to Lead Change: An Independent Analysis of the Change Foundation’s Journey on the Frontline of Healthcare Transitions

The Change Foundation (TCF) made a bold decision to make a significant investment in one system change initiative in a healthcare transitions environment. This instructive, 23-page case study reviews the early process of getting to, and moving on The Change Foundation’s ground-breaking Northumberland PATH project. The two-year, $3-million PATH project is the Foundation’s largest and most More >

Report: Health System Navigators: Band-Aid or Cure?

Health System Navigators: Band-Aid or Cure? marks the first Foundation/PANORAMA report reflecting on ways to advance patient-centred care in Ontario. Are navigators a potential solution or another “work around” for an overly complicated system? The report covers the history and scope of health system navigators and key benefits and challenges. In Canada, the role was More >

The Change Foundation’s Journey into the World of Patient Experience

In The Change Foundation’s Journey Into the World of Patient Experience, CEO Cathy Fooks provides high-level reflections on our  2010–2013 strategic journey, focusing on the lived experiences of patients and caregivers to drive system change. She says, “We decided we’d better listen to patients – maybe it would change how we saw the world of Ontario More >

WHAT’S BEING SAID

All three hospitals in our first case studies report understood the power of stories to unite patients, families and professionals & remind them of the reasons they want to improve care. Learn more about the hospitals profiled in the case studies: bit.ly/2Stemsl pic.twitter.com/qXkJiPW1ep