Patient Engagement Reports
Browse patient engagement news and reports below or use the search feature to explore articles and publications related to specific patient engagement/experience issues.
A companion to the summary report from the March 2009 invitational symposium and workshop, Community Engagement & the LHINs: Truth & Consequences. Our commentary draws out the policy issues and implications emerging from what we heard and pulls out salient suggestions on how to support health service providers and the LHINs in enabling informed citizen More >
A summary of presentations and discussion at The Change Foundation’s March 2009 symposium and workshop help in partnership with Ontario’s Local Health Integration Networks (LHINs) to explore enablers and barriers to community engagement in healthcare change. This summary also shares the results of real-time voting at the symposium on such critical questions as the priorities More >
This chart provides a side-by-side summary of key opportunities and challenges for organizations looking to use online patient dialogue to drive healthcare improvement. Download the Chart
“You’re sent for more tests, you’re adding more doctors or specialists … and then you really sit back and you have to think to yourself from time-to-time, ‘Well, who is the puzzle maker? Who’s getting all these pieces and putting them together?’” — Carmen, patient and caregiver in Toronto Through snapshots of patient and caregiver More >
The Change Foundation commissioned this literature review to inform our first health integration report, Who Is the Puzzle Maker? Researchers reviewed 53 international qualitative studies to report on the perceptions and expectations of patients and their families with respect to ease of navigation through healthcare and related systems. The studies focus on key experiences of More >
“I think that’s the weakest link in the system … dealing with and getting parents into proper good care … there’s not enough information given to the children.” A summary of the focus-group research exploring patient and caregiver experiences, recommendations and perspectives on healthcare integration in Ontario. This research formed the basis of The Change More >