CCO Navigator Tanyia Cavers on Connecting the Dots for Patients (Part 1)

September 27, 2013

In this video (part 1 of 2), Tanyia Cavers of Cancer Care Ontario (CCO) discusses her work as a nurse navigator at Lakeridge Health. She provides communication, coordination and continuity for patients and their families as they move through the cancer care system.  She says people are overwhelmed with the battery of tests before a diagnosis emerges.  Her role: “Getting together all that patients need, so that they are not waiting, not knowing.”

This front-line interview – along with a high-level one with CCO executive Esther Green about the organization’s wide use of professional navigators – adds context and further insight to The Change Foundation’s report, Health System Navigators: Band-Aid or Cure?

Watch the second part of this video.

WHAT’S BEING SAID

All three hospitals in our first case studies report understood the power of stories to unite patients, families and professionals & remind them of the reasons they want to improve care. Learn more about the hospitals profiled in the case studies: bit.ly/2Stemsl pic.twitter.com/qXkJiPW1ep